Amazon.com. So I buy a few items and they get delivered. Nothing extra ordinary in that.
Items, in this case a couple CD's in jewel case's, arrive and the case's are damaged. Nothing unexpected there either, that sort of thing happens from time to time, what happned next was extra ordinary.
I noticed one CD was simply flat out the wrong title, right badn, wrong album. So I contact the seller and tell them I have damaged discs and the wrong album. In virtually no time under 6 hours in real time, I have a reply.
cd ebuys, the Amazon store front, told me that they have the correct CD in the mail, I can sit back and relax as they are sending a postage paid mailer for the return CD.
From bigger stores yuo sort of expect this, but normally it takes a couple days for customer service to kick in and they seldom act enthusiastic about the whole process.
So if your into purchasing from small business's, check these people out!
